Reception Star vs Jane App

Built for Australia. Priced for starting out.

Comparing Jane App and Reception Star for solo allied health practitioners in Australia.

How Reception Star is different

No monthly fee

You only pay when you're working. 47¢ per session, capped at $67/month. Take December off, pay nothing.

Everything included

Booking, reminders, case notes, invoices, bank reconciliation, calendar sync. No tiers, no add-ons.

Unlimited users

Your receptionist, supervisor, bookkeeper — no per-user fees. Set up multiple locations if you need them.

One login, multiple practices

Work across separate practices with one account. Switch instantly — no logging out.

Encrypted client records

Your client data is encrypted before it's stored. We can't read your session notes — the system is built that way.

Priced in AUD

No USD billing. No exchange rate surprises. What you see is what you pay.

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Common frustrations with Jane App

Based on Capterra, G2, and SoftwareAdvice reviews (2024–2025).

×Billed in Canadian dollars. Australian practitioners pay currency conversion fees every month.
×Balance plan limited to 20 appointments/month — most practitioners outgrow it immediately.
×Practice plan (unlimited appointments) is CAD $79/mo (~AUD $85+) — significant for a new practice.
×Insurance billing is a paid add-on ($20 CAD/mo extra).
×Canadian-focused features (TELUS eClaims, Teleplan) not relevant to Australian practitioners.
×No native Australian health fund claiming integration.

What Jane App does well

●Beautiful, well-designed interface — widely praised for ease of use.
●Excellent customer support including free onboarding calls and data import.
●AI Scribe for clinical note-taking.
●Strong online booking with Reserve with Google integration.
●Comprehensive charting templates (10,000+) for clinical documentation.
●SOC 2 audited with solid security practices.

What a month actually looks like

Your week	Jane AppSMS included on Practice plan	Reception Star
5 appointments/wk	$85.32/mo	$9.40
15 appointments/wk	$85.32/mo	$28.20
25 appointments/wk	$85.32/mo	$47
40 appointments/wk	$85.32/mo	$67 (capped)

Jane App: CAD $79/mo Practice plan (~AUD $85.32 at 1.08 FX). SMS included. Balance plan (CAD $54, 20 appts/mo) is cheaper but caps volume. Reception Star: $19 one-time + 47¢ per session including SMS reminders, capped at $67/month. All prices AUD.

API & automation

Jane has a solid developer API with webhooks — credit where it's due. But API access requires a separate developer portal application, and every integration adds to a monthly cost that's already CAD $79+.

Jane App

×API access requires separate developer application and approval
×Already paying CAD $79+/mo before any integrations
×Webhook setup requires contacting support — not self-service

Reception Star

✓Full REST API — read and write clients, appointments, invoices, payments
✓Real-time webhooks — get notified instantly when data changes
✓Included from day one — no add-on, no credits, no separate subscription

No monthly fee. You only pay when you're working.

$19 one-time to set up. Then 47¢ per session, capped at $67/month.

Get started

Money-back guarantee. No questions asked.

Not sure? That's OK. Jane App is good software. We just think there's a better fit for solo practitioners who are watching every dollar while building their practice.