How Reception Star is different

No monthly fee

Initial $19 one-time activation. Then 47¢ per appointment, capped at $67/month. Scales with your actual patient load — not a fixed commitment every month.

All features from day one

Scheduling, invoicing, SMS reminders, online booking, bank reconciliation, case notes. No tiers, no add-ons, nothing held back.

Unlimited users and locations

Add practitioners, reception staff, and bookkeepers — no per-user fees. Set up as many locations as you need — clinics, home visits, telehealth.

One login, multiple practices

Work across separate practices with one account. Switch instantly — no logging out. Different roles per practice, completely separate data.

Encrypted-in-use

Patient data is encrypted before it's stored — not just at rest. We can't see your data even when troubleshooting.

Priced in AUD

No USD billing. No exchange rate surprises. What you see is what you pay.

Full API and webhooks included

REST API and real-time webhooks included. Automate workflows, connect third-party tools, or build custom integrations — your practice data is yours to use.

Common frustrations with Jane App

Based on Capterra, G2, and SoftwareAdvice reviews (2024–2025).

×Billed in Canadian dollars. Australian practitioners pay currency conversion fees every month.
×Balance plan limited to 20 appointments/month — most practitioners outgrow it immediately.
×Practice plan (unlimited appointments) is CAD $79/mo (~AUD $85+) — significant for a new practice.
×Insurance billing is a paid add-on ($20 CAD/mo extra).
×Canadian-focused features (TELUS eClaims, Teleplan) not relevant to Australian practitioners.
×No native Australian health fund claiming integration.

What Jane App does well

●Beautiful, well-designed interface — widely praised for ease of use.
●Excellent customer support including free onboarding calls and data import.
●AI Scribe for clinical note-taking.
●Strong online booking with Reserve with Google integration.
●Comprehensive charting templates (10,000+) for clinical documentation.
●SOC 2 audited with solid security practices.

What a month actually looks like

Your week	Jane AppSMS included on Practice plan	Reception Star
5 appointments/wk	$85.32/mo	$9.40
15 appointments/wk	$85.32/mo	$28.20
25 appointments/wk	$85.32/mo	$47
40 appointments/wk	$85.32/mo	$67 (capped)

Jane App: CAD $79/mo Practice plan (~AUD $85.32 at 1.08 FX). SMS included. Balance plan (CAD $54, 20 appts/mo) is cheaper but caps volume. Reception Star: initial $19 one-time + 47¢ per appointment including SMS reminders, capped at $67/month. All prices AUD.

API & automation

Jane has a solid developer API with webhooks — credit where it's due. But API access requires a separate developer portal application, and every integration adds to a monthly cost that's already CAD $79+.

Jane App

×API access requires separate developer application and approval
×Already paying CAD $79+/mo before any integrations
×Webhook setup requires contacting support — not self-service

Reception Star

✓Full REST API — read and write clients, appointments, invoices, payments
✓Real-time webhooks — get notified instantly when data changes
✓Included from day one — no add-on, no credits, no separate subscription

$19 to get started. No monthly fee.

All features included. 47¢ per appointment, capped at $67/month. Cancel anytime.

Get started — $19

Money-back guarantee. No questions asked.

Not sure? That's OK. Jane App is good software. We just think there's a better fit for solo practitioners who are watching every dollar while building their practice.

Built for Australia. Priced for starting out.