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For counsellors in private practice

Everything you need to run your practice

$19 one-time to get started. Then 47¢ per session. All features included — no tiers, no add-ons.

Scheduling & calendar

✓Day, week, and month calendar views
✓Recurring appointments — daily, weekly, fortnightly, monthly
✓Appointment types with colour-coded symbols
✓Working hours and schedule overrides per practitioner
✓Practice closure days and public holidays
✓iCalendar feed — sync to Google Calendar, Apple Calendar, Outlook
✓Calendar feed privacy controls — full name, initials, or anonymous
✓Daily runsheet view

Online booking

✓Shareable booking page — your patients book directly
✓Choose which practitioners, locations, and appointment types are bookable
✓Phone verification for new bookings
✓Booking holds — 10-minute reservation while patient completes details
✓Configurable booking window — control how far ahead patients can book

SMS & email reminders

✓Automatic SMS appointment reminders
✓SMS delivery tracking — know if your reminder was received
✓Email reminders included
✓Test SMS from settings — verify before going live
✓Configurable reminder timing and messaging

Client records

✓Full patient profiles — demographics, contact, emergency contacts
✓Medicare, NDIS, and private health insurance numbers
✓Client file storage — attach documents, images, audio, video
✓Client alerts and callouts — flag important notes
✓Duplicate client detection
✓Client timeline — full history of appointments, invoices, notes

Case notes

✓Template-based clinical notes — create your own templates
✓Rich text fields with formatting
✓File attachments on notes — images, PDFs, documents
✓Auto-save — never lose work mid-session
✓Search across notes by client, practitioner, or content

Invoicing & payments

✓Create and email invoices directly to patients
✓Suggested invoices — auto-generate from completed appointments
✓Online payment links — patients pay from the invoice email
✓Stripe and Square payment gateway integration
✓Manual payment methods — cash, bank transfer, Medicare, private health
✓Credits and refunds with automatic balance tracking
✓Configurable tax types and rounding rules
✓Invoice printing and PDF export
✓Void invoices with full audit trail

Bank reconciliation

✓Import bank statements — OFX and QIF formats
✓Match transactions to invoices
✓Mark transactions as matched, credited, ignored, or not a payment
✓Summary statistics — see matched vs unmatched at a glance

Team & locations

✓Unlimited practitioners — no per-user fees
✓Unlimited reception and admin staff
✓Role-based access — Administrator, Staff, and read-only for bookkeepers
✓Unlimited locations — clinics, home visits, telehealth
✓Assign practitioners to specific locations
✓One login across multiple practices — locums, group owners, shared reception
✓Switch between practices instantly from the user menu
✓Different roles per practice — admin in one, staff in another
✓Completely separate data between practices — nothing shared

Privacy & security

✓Encrypted-in-use — patient data encrypted before storage, not just at rest
✓21 encrypted fields on every patient record
✓Immutable audit trail — every create, update, delete, void is logged
✓Data hosted in Australia
✓No data mining, no selling data, no advertising
✓Rate limiting and login attempt tracking

Integrations & API

✓REST API — clients, appointments, invoices, payments, practitioners
✓Webhooks — get notified when clients, appointments, invoices, or payments change
✓Stripe and Square payment gateways
✓iCalendar feed for external calendar sync

Pricing

One plan. Every feature.

$19 one-time to get started. Then 47¢ per session.

No monthly fee. Take a month off, it costs nothing.

No USD billing. No exchange rate surprises. What you see is what you pay.

No monthly fee. You only pay when you're working.

$19 one-time to set up. Then 47¢ per session, capped at $67/month.

Money-back guarantee. No questions asked.

Takes about 5 minutes.